Privacy Policy

Effective Date: July 1st 2025

Balance Guard Home Safety ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Location or service area (for home visit eligibility)

  • Information submitted through contact forms or booking tools

  • Payment information (via third-party processors like Stripe or PayPal)

  • Information about your use of our website (via cookies or analytics tools)

We do not collect or store protected health information (PHI) on this website. All clinical or medical information is handled through secure, HIPAA-compliant systems outside of this site.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and schedule services

  • Send appointment confirmations or follow-ups

  • Provide access to downloadable resources

  • Process payments for services or products

  • Improve our website and user experience

  • Send marketing emails or updates (you can unsubscribe at any time)

3. How We Share Your Information

We do not sell or rent your personal data.
We may share your information with:

  • Third-party service providers (e.g., Squarespace, Stripe, email marketing platforms)

  • Legal or regulatory authorities if required by law

4. Cookies and Analytics

We may use cookies and third-party analytics (e.g., Google Analytics) to understand how visitors interact with our site. You can adjust your browser settings to disable cookies.

5. Your Rights

You may:

  • Request a copy of your personal data

  • Ask us to correct or delete your information

  • Unsubscribe from marketing at any time

To make a request, email us at bert@balanceguardhomesafety.com

6. Data Security

We take reasonable steps to protect your personal information using industry-standard security practices.

7. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with an updated effective date.

8. Contact Us

If you have questions about this policy or your data, contact:
Balance Guard Home Safety
Email: bert@balanceguardhomesafety.com
Phone: 801-899-9395